Canary Analytics

Last Updated: 11/04/2024

1. Introduction

This Privacy Policy describes how Canary Analytics (“we,” “our,” or “us”) collects, uses, and protects information obtained from users (“you” or “user”) of our QuickBooks automation web application (“the Service”). We are committed to protecting your privacy and ensuring the security of your data.

2. Information We Collect

2.1 Account Information

• Name
• Email address
• Business contact information
• Login credentials

2.2 Integration Data

• QuickBooks account connection details
• Transaction data from authorized payment providers
• Automation settings and preferences

2.3 Technical Information

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages visited within our Service

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining the Service
• Processing and automating QuickBooks transactions
• Authentication and account management
• Customer support
• Service optimization and improvement
• Security and fraud prevention
• Legal compliance

4. Data Security

We implement industry-standard security measures to protect your information:

• All data transmission occurs over HTTPS
• Secure storage with encryption at rest
• Regular security assessments and updates
• Limited employee access to user data
• No storage of raw credit card information

5. Third-Party Services

5.1 QuickBooks Integration

Our Service integrates with QuickBooks and processes data according to your authorized permissions. Please review Intuit’s privacy policy for additional information about how QuickBooks handles your data.

5.2 Payment Processors

We integrate with third-party payment processors for transaction data. We do not store raw credit card information. All payment processing is handled by authorized payment providers.

6. Data Sharing and Disclosure

We do not sell your personal information or data. We may share information in the following limited circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or acquisition

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of certain data collection
• Withdraw consent for data processing

9. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through the Service.

10. Contact Information

For privacy-related questions or concerns, contact us at: support@canaryanalytics.com